Return policy (only for private customers)
The article doesn’t meet your expectations?
You can return each of our products, up to 14 days after delivery, and you will get you money back. Of corse you can test your ICAROS so that it show no signs of erosion and the ICAROS stays in a state where it can be resold. Please don’t remove the stickers and use the original packaging to send it back. Certainly you can request a gift card instead of the money, and redeem it on your next purchase. Under the GTC you can find the details and the return policies.
To make use of your cancellation right, please send us
Tel.: +49 89 41 41 82-100
explicit written confirmation of your decision via mail or e-mail. You are welcome to use the german legal model withdrawal form or our model englsich version of the withdrawal form.
Timely dispatch of cancellation shall suffice to meet the cancellation deadline in each of the above cases.
Specifics about your cancellation right can be found in our general terms and conditions.
Your ICAROS Team